Legal

Privacy Policy

Last updated: 2026-07-10

This page explains how Icepeak processes personal data when you use the product, including AI learning features and subscription billing.

1. Overview

  • Icepeak provides AI-powered English practice with onboarding, assessment, report, and subscription features.
  • This policy explains what data we process, why we process it, and what choices you have.

2. Data we collect

  • Account data: email, name, and basic profile fields.
  • Learning data: onboarding answers, assessment results, practice sessions, and progress metrics.
  • Billing-related data: subscription status, plan, and payment events from Paddle (we do not store full card data).
  • Technical and usage data: device/browser metadata, logs, and analytics events needed for reliability and product improvement.

3. Why we use the data

  • To authenticate users and keep accounts secure.
  • To generate personalized learning flows and AI responses.
  • To activate and manage subscriptions, including renewals and cancellations.
  • To detect abuse, troubleshoot incidents, and comply with legal obligations.

4. Third-party processors

  • AI providers (for speech/text processing and generation).
  • Paddle (billing and subscription operations).
  • Infrastructure and hosting providers.
  • Analytics providers used to measure product performance.

5. Data sharing and sales

  • We do not sell personal data.
  • We share data only with providers required to run the service and only to the extent needed for that purpose.

6. Retention and deletion

  • We keep data while your account is active and for a limited period after, where required for security, accounting, or legal reasons.
  • You may request deletion of your account and personal data by contacting support.

7. Your rights

  • Depending on your jurisdiction, you may request access, correction, deletion, or restriction of processing.
  • You may also object to certain processing or request data portability where applicable.

8. Children

  • Icepeak is not intended for children under 13.
  • If you believe a child submitted personal data, contact us and we will investigate promptly.

9. Changes to this policy

  • We may update this policy from time to time.
  • Material updates are reflected by changing the last updated date on this page.

10. Contact

  • Email: hi@icepeak.club
  • For privacy, access, correction, or deletion requests, contact us at any time.
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